Frequently Asked Questions
Can you recover data from a dropped hard drive on Long Island?
Yes, we recover data from dropped hard drives. A drop can cause head crashes and platter damage. Don't power on the drive, as each spin can cause more damage. Bring it to our Island Park lab.
How much does physical damage data recovery cost in Nassau County?
Physical damage recovery requires cleanroom work. Costs depend on the extent of internal damage. We offer free diagnostics and provide a firm quote before any work begins.
Can you recover data from a laptop that was run over or crushed?
Yes, even severely damaged laptops can have recoverable data. The hard drive or SSD inside may be intact even when the laptop exterior is destroyed. We serve NYC and Long Island.
What if my hard drive is clicking or making grinding noises?
Power off immediately. Clicking indicates a mechanical failure, and continued operation can cause permanent platter damage. Bring it to our Long Island recovery lab right away.
Can you recover data from a broken USB connector?
Yes, we perform micro-soldering to repair broken USB connectors on flash drives and external hard drives. This is a common recovery for customers throughout Long Island.
How long does physical damage recovery take?
Physical damage recovery typically takes 3 to 7 business days in our cleanroom facility. Rush service is available for urgent business cases in the NYC metropolitan area.