Frequently Asked Questions
Can you recover data from a MacBook with a failed logic board?
Yes, we use chip-off and component-level recovery techniques for MacBooks with logic board failures. Our Long Island lab can extract data even when the Mac won't power on.
Do you support APFS data recovery on Long Island?
Yes, we fully support APFS (Apple File System) recovery for macOS High Sierra and later. We also handle HFS+ recovery for older Mac systems.
How much does Mac data recovery cost near NYC?
Mac recovery pricing varies based on the type of failure. Software-level recoveries are less expensive than hardware-level work requiring cleanroom access. Free diagnostics are provided before any commitment.
Can you recover photos from a water-damaged MacBook in Suffolk County?
Yes, we serve Suffolk County clients and regularly recover photos, documents, and projects from water-damaged MacBooks. The sooner you bring it in, the better the recovery chances.
What if my Mac's SSD is encrypted with FileVault?
We can recover data from FileVault-encrypted SSDs if you have the recovery key or password. Without credentials, we can still attempt raw recovery but encryption may limit results.
Do you recover data from Time Machine backups on Long Island?
Yes, we recover data from Time Machine backup drives, including corrupted or incomplete backups. We serve customers throughout Long Island and the NYC metropolitan area.