Frequently Asked Questions
Can you recover data from a flood-damaged hard drive on Long Island?
Yes, we recover data from flood-damaged hard drives. Do not dry or power on the drive. Rinse it with distilled water, keep it wet, and bring it to our Island Park lab immediately.
How much does water damage data recovery cost in Nassau County?
Water damage recovery requires cleanroom work and costs vary based on drive type and corrosion extent. Free diagnostics provided before any work begins.
Can you recover data from a phone dropped in saltwater near NYC beaches?
Yes, we recover data from saltwater-damaged phones. Saltwater is extremely corrosive, so rinse the phone with fresh water, don't charge it, and bring it to us right away.
What should I do after my device gets wet to maximize recovery chances?
Don't power it on, don't charge it, don't use a hair dryer. For hard drives, keep them wet in distilled water. For phones, remove the battery if possible and bring it to our Long Island lab.
How long does water damage recovery take?
Water-damaged devices require cleaning and stabilization before recovery, typically taking 3 to 7 business days. Rush service is available for urgent cases.
Can you recover data from devices damaged in Hurricane Ida or similar floods?
Yes, we have extensive experience recovering data from devices damaged in Long Island and NYC floods. Even weeks after water exposure, recovery is often still possible.