We use a combination of both software and hardware to recover your important Windows data files. We have Windows​ data recovery solutions with specific machines we’ve designed and built to handle more problematic situations where the physical hardware has not yet failed completely but needs to be worked on very carefully to avoid problem areas with the device. In such cases where the equipment has failed completely, we have a whiteroom where our data recovery engineers can open your equipment, analyze the damaged media, replace parts (if needed) to get the device communicating properly so we can recover your data. We have a high success rate for recovering your important data. In some cases we can even reconstruct damaged database files and various other types of files.